Fantastic Customer Service! I can't wait to get the pen! 10 out of 10 I would order from here just based on the prompt awesome CS!
- Austin, TX
I've tried many pens before I came across the O2VAPE pen while searching for yet another replacement. I can honestly say that I have yet to search for another pen. The O2VAPE pens are the best pen on the market. The battery life is long and the hits are smooth and plentiful. Don't waste your time with other pens. Make the right choice and pick up a O2VAPE pen! You won't be disappointed.
- Gibraltar, MI
My experience with this company has been short and sweet. In a nutshell, I accidentally sent a dead battery from another company to O2Vape to collect on the life-time warranty. I received an email from O2Vape informing me of my mistake, and I was pleasantly surprised by their reaction. They were so confident in their product that they honored the other company's warranty and sent me a new O2VAPE battery. I absolutely love it, and I am so impressed with the costumer service that I will continue to buy O2VAPE products. Big Fan in Michigan, Wendy~
I Received my 1ml glass cartridge and immediately extracted the (just shy of full) remaining oil from my previous plastic cartridge which tasted like pure shitty plastic/butane poison.
In my new glass, wickless cartridge the flavor of vaping the oil became true to its origin for the first time in quite awhile. Apparently due to the cheap , bulk plastic cartridges I was getting. Love the design, feels good, looks sleek, and no leaks in a case broken down or laying on the coffee table. Spent a lot of money on different fancy oil pens, but O2VAPE glass cartridges and vape pen are where I am the most happy. Fan for life, thank you for being the company I've been looking for as a reliable, conscious, dependable supplier!
Kudos and big thanks!
Thank you so much for your quick response. Your customer service is the best. You truly understand what it takes to keep you business running. I will continue to do business with you in the future along with recommending you to others. I would love to know when you will be in the NW in the future so I can visit you at a show.
- Whitehall, Montana
I have tried numerous vape pens. The 02Vape is exceptional. It has been made well and I have filled the cartridge many times. Easy to carry compact, charges fast, smooth vape! Love this and will be buying a dry herb vape soon.
- Seattle Washington
I just realized that I hadn't shared my devotion to O2VAPE with everyone here, so off I go! I am so happy to have found this company. Every single product I have tried has been superior to the "competition". Ha! that makes me laugh, because there IS NO competition for O2Vape when it comes to pen-style vaporizers. I have spent countless hundreds of dollars trying to find "the one" pen that could hit like a tank with a larger coil, but keep the convenience and discreetness of a pen. My search is now over. O2VAPE'S pens have the longest lasting batteries I have ever seen. Their cartridges somehow deliver thick, rich flavor-filled puffs, yet burn so little juice, I'm actually saving a ton of money on juice alone! And they don't leak! EVER! The glass cartridges with the stainless batteries are the sexiest pens I've seen by a country mile and both cartridges and batteries last forever. The customer service for this awesome, Michigan-based company is second to none for ANY business. The focus on product quality and, more importantly, the customer, will leave you feeling that you never have to worry about a thing with regards to your needs. Thank you, O2VAPE. I'll never use another company's product as long as you're around!
- Missoula Montana
The products from O2VAPE are unquestionably industry-leading. If you are searching for quality and reliability paired with unmatched customer service, look no further!
- Kirkland WA
The customer service is amazing! The product is amazing! I bought several of the 1mL glass cartridges, firstly they are the best quality I have seen. Two had broken o-rings, but customer care promptly replaced the damaged products and provided some brilliant information to keep the cartridge in top shape. I will certainly buy many more of these and certainly recommend these to anyone I know! Keep up the great work O2VAPE!
o2VAPE is by far the best product of it's kind on the market.
- San Leandro, CA.
I got the stainless steel O2VAPE pen and its just wonderful, all they said it would be, so much better than the other pipes we've had. This oil vape pen is way, way above the others. So don't waste your time and money on anything else. This is the best by far, and so is the customer service.
- Ellen B.
I have had the stainless steel O2VAPE pen for awhile now and after being hooked on those stinking, gross cigarettes since I was 12yrs old, (I'm 62 now), I now have finally been able to stop smoking cigarettes!!! The other vape pens we tried didn't do it for me but the O2VAPE pen with no buttons or dials and it is so smooth, and I can actually taste my oil flavor. So don't waste your time and money. Get an 02Vape Pen and you will be so happy.
- New Orleans
We purchased the premium oil pen in black with the 1ml glass cartridge. You will realize the high quality of this set immediately. The battery charges more quickly that other pens i have tried. The 1ml glass cartridge has a stainless steel tip that unscrews for refilling and seals tightly with no leakage. Also it does not use a wick like the plastic cartridges have so there is no burning taste. The O2 Vape pens and cartridges vaporize the oil more efficiently than others.The flavor is better, refill less frequently and the oil lasts longer. No buttons to push and is always ready immediately. I wish we had known about O2 Vape earlier but we are very happy now.
I can’t stress enough how much I love this product! I’ve owned two other vape pens from companies local to me (Seattle) and both broke within two weeks. This is in no way an indictment of those products, I’m just incredibly hard on things. I searched for MONTHS trying to find the perfect vape pen, one that I could just toss in my pocket and not worry about it snapping in two or being so bulky and noticeable. I looked high and low and kept coming up dry. Then I happened upon a Leafly review of a different O2VAPE product. This led me to the O2VAPE website where I found the Flip. I’ll admit, at first I was skeptical. I thought for sure I’d snapped the cartridge off on the first day, but the price was right, the reviews were great, and the company offered a great LIFETIME warranty. I received my order a full two days before I was expecting it, filled up the cartridge it immediately and started using it. It is the perfect vape pen for me. I was completely wrong about the flip-out cartridge. It is a durable, well-made product and I love that the USB charger is attached, so I don’t have to worry about losing it. I’ve toked about 200 times already and I’ll never use another company’s vape pen again. I’m recommending O2VAPE to all of my friends and family. Seriously, you guys rock!
These simple, reliable, pleasant-to-use vape batteries have won us over completely. We have lots of vape batteries and 510 USB chargers lying around – some are high end, others are cheap-o’s. NOTHING, at any price, has come close to the O2 batteries for reliability and ease of use. And I’m inclined to trust their lifetime warranty, given that a recent contact form I sent regarding a glitch in their sign-in process was answered AND fully resolved (with a “fixed it!” follow-up message) within a couple of hours. I see no need to shop for vaping devices and accessories any more. O2VAPE has, from what we can see, NO COMPETITION.
- Haslett MI
I have owned an O2Vape system for around a year now, and I have been very pleased with what I received. This review is about my recent interaction and order that I made to get more cartridges. I order a lot of things online, and it is not very often that I am surprised by the level of service that I receive. I was pleasantly surprised to receive my order within 24 hours of being placed despite not paying extra for overnight. I also made a special request that could have easily been ignored due to it not being abnormal for most company's. Not only did they fulfill my request but there was a handwritten note as well! This level of service goes above and beyond any of my expectations, as well as shows me that real people are handling my service and not just automated impersonal machines. My service has been one of the best experiences I have ever received online if not the best service ever, I will always remember this.
- Worcester, Massachusetts
can't say enough positive things about this company to really express how AMAZING they are! The customer service is on point, always responding to any and every question I had. The warranty is kickass! I had my Nano die on me..due to a bad adaptor.. I sent the broken one with cash (how awesone is that!?) And 5 days later my replacement was here. I also purchased a new adaptor Thank you so much for your help, your speed, the warranty.. All in all.. THANK YOU FOR O2VAPE! I will never purchase batteries anywhere else. I have a drawer full of cheap crappy batteries. I'm so grateful I don't have to use them! I have the Nano and the Flip. I love BOTH of them. This is the ONLY flip out there that is a right handed flip (sorry lefties!) The Nano is amazing.. She may be small, but hits like a champ! I would HIGHLY recommend the Nano. It's so discreet. O2Vape is my one and only!
- Worcester, Massachusetts
Once again, this company blew my mind with their customer service! First off.. Best products you'll find on the market. I have The Flip platinum edition , If you don't have one Get one now! Then of course, my fave.. The Nano. I LOVE the new updated version of the Nano. Auto shut off perfect for me. I had to replace my last Nano, and O2Vape had no questions or problems . I had received the replacement before they got the returned one from me. O2Vape, where have you been all my life!? Thank you so much!
Pt II - My vape pen arrived quickly. It charged up in a short time and it is everything O2VAPE promises to be. And again, special shout out to Dana for being just a truly amazing person to work with. Go team! Until the next time, gang, Cody
- New York, NY
I placed my order and was immediately notified that my order was received . I then received a notification with tracking and got my order in 2 days ...Love o2vape!!
- Detroit MI
This vape pen is by far the best I've used. I've tried many before purchasing o2vape. The draw is smooth and packs a good hit. Also, the cartridges never leak. If you're looking for quality, you've found the right vape company. Don't settle for a knock off. There is a big difference!
- Hollywood CA
I never took the time to write a review before of your product but purchased your vape pen about 3 years ago while I was in Denver. The smoothness of your vaporizer seems to be much different then what's on the market and I'm still using it today, would never switch.
- Chicago, IL
From top to bottom an A+ experience with 02VAPE... Product itself is the best one on the market and their customer service team is like no other. Had a battery go out in one of our pens and they had another in the mail and on our doorstep within 48 hours! Couldn't be happier with the product or service here.
- New Jersey
Thank you so much for your help. I have to say I am very happy with both the product and the customer service I have experienced. I received at the product in 2 business days and my questions were addressed within minutes. I appreciate that in today's day and age and wanted to share. I will def recommend your product to all of my many vaping friends.!!
- La Grande, OR
This is the best pen I have ever sold!! Works every time. I am the owner of HWY 30 Cannabis in La Grande Oregon. The O2VAPE pen gives the Best Puff every time. NO WORRIES when it comes to using and selling this pen. Don't waste your time with the knock offs. Buy right the first time and you will not have a worry. I keep a couple of the knock offs on the counter to show people what not to buy, I sell them the O2VAPE pen and they are happy, I am happy because no one is coming back for a refund.
I've tried many pens and O2VAPE is by far and away the best I have ever used. If you want the best vape experience you've found it. Easy to use website and great customer service. I have recommended it to several friends already and will continue to do so.
Everything about o2vape is high quality. The pen gives big, tasty hits and the battery really lasts a long time. I was given a set up as a gift last week and it has eased my pain so much. I like the stylus too.
- Vic Australia
This product has blown away all expectations. I am using it to treat a medical condition, and have found it an easy, cost effective and discreet way of administering my medication. I was initially worried that it looked too good to be true as an alternative to smoking, but I can honestly say after smoking for 21yrs, this is the closest I have come to getting the same pleasure with the same effect. Highly recommend this product to anyone looking to either give up smoking, or vape their own juices 🙂
Wow...thanks for calling me back so fast to confirm the address! (I had written the wrong state on my address) That is the some of the best customer service I have seen in a very long time! I was visiting a friend in Ohio and he let me try his vape pen and it was great! I had thought about just buying a cheap vape pen at the gas station on the way back down to North Carolina where I live and I am now 100% convinced I made the right choice in waiting and purchasing from o2Vape! I will be telling all of my friends about my experience with you guys! o2vapes for life! Very satisfied customer, Gene H.
- Charlotte, NC
WOW...my mind is blown! This is an update to an earlier testimonial I already gave. Dana is such a class act! The best customer service ever! But....let's get down to the product. This is the best vape pen I have ever used. No buttons to press and a very easy pen to use. Perfect hits everytime! The pen itself is very elegant to look at. It seriously looks like a stylus pen and nobody would ever now any differently. I prefer this sleek black look over any other pen on the market! Thanks so much Dana!
- Columbus, OH
When I purchased my product, I was met with a lightning quick email, tracking number and friendly service that I didn't expect! Device works EXACTLY AS DESCRIBED, and has helped me to stop smoking cigarettes tremendously! Dana is a class act, and had me cracking up laughing in our email exchange! I would DEFINITELY recommend this site and the products to anyone and everyone! I literally have NEVER seen a more pleasant interaction with ANY other site and its management!!! Much respect and can't wait to make another purchase!!!
Out of all the vapes I have tried hands down the O2 vape has been the best. It’s easy to use very sleek and produces the best vapes. I would definitely highly recommend their vapes to anyone!
- Chicago, greatest city in the world!
I think that their customer service is just truly awesome. I will "TESTIFY" more when I receive my new pen, but based on just how terrific they were with me and helping me solve my own problem that I created, was just super cool and easy peasy. Love these people. My customer service rep, "D" got right back to me and helped me through the process. Yay O2VAPE.
- Rochester Hills, MI
I can't say enough about this pen !! I have tried a lot of pens and I love the discreetness of this pen and NO LEAKS!!!
- Middletown, Ca
Before I get to the review I believe some context is needed. My name is Jesse and I am a spinal cord injury with use of only one arm. Being a spinal cord injury I'm not supposed to be able to move anything from the neck down yet I have massive uncontrollable spasms that have thrown me out of bed and out of my wheelchair not to mention extremely painful. I am maxed out on prescription pharmaceuticals and still need something more to relax myself. That is where these two beautiful products come into play. First the oil pens: Being such a high level spinal cord injury buttonless vape pens are the only way I can medicate independently whenever and wherever I need. I went through several vape pens for years until I stumbled upon the "open vape." It was an improvement over all the other buttonless vapor pens out there but seemed to still miss the mark of high-quality. Then they switched and became the "o2vape" and I have to say they took a product that was significantly better than the rest and improved it to perfection. The "o2vape" has a battery that will last practically all day for the heaviest of smokers (me.) Also the delivery is flawless if you hit the pen slow and steady. Every time I take a hit off the pen I get a full dose of medicine. After a couple of hits with this pen the dose I get is large enough to send my legs and back into a semi relaxed state which is significantly less painful than being completely rigid, stiff and kicking around. The hit you get is nearly comparable to the button pens set on high yet If you've ever had one of these button pens I'm sure you've come across the problem of turning up your voltage to high and burning out the cartridge you were using. With this product I have never, not once, had any problems with any cartridge throughout the full cycle of medicine that's inside. Finally they hit you get is much more medicinal than euphoric, even high sativa strains will have a very calm relaxed feel. Not only is this great for convenient spasm relief but it provides easy access for people with high anxiety issues or insomnia. I no longer have the trouble of enduring sleepless nights of leg twitching and back spasms; for a quadriplegic who can't get out of bed or move around this is more than a little infuriating. I also have many friends with emotional issues who don't need to take there benzodiazepines as often because this delivers the effect immediately rather than in 20 minutes while simultaneously having to endure a heavy panic attack episode until those meds kick in. I love this product so much I am no longer adhering to a strict timeline for meds. I know if I skip a dose because I forgot or didn't have help around the house to get access to them I can leave any spasticity by just taking a couple of hits from my pen which is literally attached to my side. Next is the Dryonics: When I first received it and saw there were only three temperature settings instead of the ability to change the temperature precisely I was a little concerned. However the temperature controls they have in place are perfect. I could start off slow with fresh flower and as it goes along the medium setting is typically good enough to vape the flower throughout. I typically use the high setting only on lower quality flower and it still doesn't burn it! I have been against vaping flower through something handheld because I've had very little success with it truly being vaped and not burned. After I was done vaping every piece of flower in there was brown without any black spots to be seen. The first time I used it I was getting frustrated because I didn't think I was getting anything but after a minute I realized how effective and medicated I truly was. After one use I was sold on this product and have been happy ever since the first use. If you truly want to vape flower then this is a must-have piece to add to your collection. Finally their customer support: I've talked to people before in this industry and they are very strict with very little room for compromise. While this company has their own policy to maintain they have ALWAYS been flexible with me. Whenever a pen would die I would be provided replacements fairly easily without many questions and are sent out quick. I have used this company since their inception and I will continue to use them because they are without a doubt the best company for customer service and supply the best products I've ever used. I promise you won't be disappointed either.